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General FAQs

What time zone will the event be in?

All sessions are listed in Pacific Daylight Time. To adjust the display to a different time zone, click the CHANGE link on the Program Schedule page. (Be careful, as you might have to refresh your browser to make the new times kick in if they don't change automatically.)


When will I receive my log in for the event?

You will use the same WEAI log in email and password that you used when you registered for the conference. If you have trouble recovering your password, please email help@weai.org to have your password reset.


How do I join a session?

Sessions will open 15 minutes prior to their listed start time. Access any presentation on the virtual schedule by clicking the  ‘Join Session’ button on the session description page. 


Is it possible for me to “favorite” the sessions I’m interested in for quick access?

Yup! You’ll notice next to the title of each session a star icon. If you click this star, our platform will automatically create a “favorites” list for you and showcase them in a separate tab in the schedule like this:

I want to watch a session again or watch a session I missed. Will sessions be available on-demand?

Sessions are recorded only if session participants agree to do so. Recordings will be posted to the platform if available. 


Can I record sessions for my own use?

No, participant recording of sessions is not permitted.


Do I need to have a Zoom Account to watch or participate?

Yes. You can access all features with a free or paid Zoom Account. Get a free Zoom account at http://zoom.us/signup.


Can I view and participate in the conference from my cell phone?

We recommend against using your cellphone to attend the virtual conference, you will have a much better experience from a laptop or desktop. 


Can I share my registration details with colleagues?

No, only one person per registration can participate at a time.


How do I get more help if I have questions not listed here?

To get assistance, please email help@weai.orgOur support staff is happy to help you with whatever you need!